Procurement Operations Team Manager

Job Purpose and Impact

The Procurement Operations Team Manager will lead a professional team to implement strategic sourcing and procurement activities and processes for multiple sourcing categories and locations. In this role, you will monitor key integrated procurement transactions, manage procurement records, provide location procurement support and planning, foster vendor relationships, implement sourcing strategies and support end user and technical escalation activities to ensure all tasks and activities meet standard operation process service levels.

You will also be responsible for driving operational excellence, team engagement, and continuous improvement across procurement operations.

Key Accountabilities

• Align overall team resources to execute against strategies to meet strategic sourcing objectives for the defined locations, plants and businesses.
• Initiate and facilitate employee system and technical requirements.
• Execute new business migration activities, monitor projects progress, propose process optimization and resolve blocks, in collaboration with internal and external partners.
• Make sure all required standard operations procedures are in place and accessible to relevant stakeholders. .
• Drive continuous improvement in collaboration with internal and external teams towards implementing process optimizations.
• Investigate and resolve escalation issues from stakeholders, identify problems, prioritize issues, plan resolutions and escalate critical issues to upper management. .
• Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Experience with enterprise resource planning software
• Minimum requirement of 1 year relevant work experience. Typically reflects 3 years or more of relevant experience.
• Fluency in English - written and spoken.

Preferred Qualifications

• One year of supervisory experience
• Experience in working in shared service operations
• Minimum of four years of experience in procurement operations and related procurement in finance processes
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word), with strong data handling and presentation skills
• Demonstrated experience in change management and stakeholder engagement across cross-functional teams