DescriptionPatrique Mercier Recruitment ES is excited to introduce a new opportunity for a Slovak Speaking Digital Trust and Safety Specialist to join our dynamic team in Sofia, Bulgaria! In this important role, you will be responsible for safeguarding our digital platforms by effectively addressing user concerns and promoting a safe online environment. Your fluency in Slovak will be essential in providing tailored support to our diverse user base.
This position offers a great opportunity to immerse yourself in the vibrant culture of Sofia while playing a crucial role in enhancing digital safety. If you are proactive, detail-oriented, and passionate about online safety, we would love to see your application!
Main Responsibilities
- Monitor user interactions to ensure adherence to safety standards and protocols.
- Respond swiftly and effectively to inquiries related to trust and safety from users.
- Provide guidance and support to users on best practices for maintaining online security.
- Collaborate with internal teams to enhance safety policies and procedures.
- Document user feedback and trends concerning safety, providing insights to management.
- Stay updated on the latest challenges and developments in the digital trust and safety field.
Requirements - Fluency in Slovak (spoken and written) is essential.
- Experience in digital trust and safety, online moderation, or a related field is preferred.
- Strong analytical skills and a keen attention to detail.
- Excellent verbal and written communication skills.
- Ability to work effectively both independently and as part of a team.
- Self-motivated and adaptable to a fast-paced work environment.
- Willingness to relocate to Sofia, Bulgaria or currently residing in the area.
Benefits - Good Monthly Salary
- Monthly Performance Bonus
- Paid Relocation Package with accommodation bonus
- Fully Paid Training
- Health Insurance
- Low cost of living
- And Many other perks and extras