DescriptionPatrique Mercier Recruitment ES is excited to present a new opportunity for a Polish Speaking Digital Trust and Safety Specialist to join our team in the vibrant city of Sofia, Bulgaria! In this critical role, you will ensure the safety and security of our digital platforms by addressing user inquiries and promoting a secure online environment. Your proficiency in Polish will be key to delivering exceptional support to our diverse user base.
This position offers a fantastic opportunity to immerse yourself in Sofia's rich culture while contributing to the vital field of digital safety. If you are detail-oriented, proactive, and passionate about online safety, we would love to hear from you!
Main Responsibilities
- Monitor user activities to ensure compliance with digital safety standards.
- Respond promptly and effectively to user inquiries regarding trust and safety issues.
- Educate users on best practices for maintaining security in their online interactions.
- Collaborate with various teams to develop and enhance safety policies and procedures.
- Document user feedback and trends related to safety, providing insights to management.
- Stay updated on emerging challenges in the digital trust and safety landscape.
Requirements - Fluency in Polish (spoken and written) is essential.
- Experience in digital trust and safety, online moderation, or a related field is preferred.
- Strong analytical skills with keen attention to detail.
- Excellent communication abilities, both verbal and written.
- Ability to work effectively both independently and as part of a team.
- Self-motivated and adaptable in a fast-paced environment.
- Willingness to relocate to Sofia, Bulgaria, or currently residing in the area.
Benefits - Good Monthly Salary
- Monthly Performance Bonus
- Paid Relocation Package with accommodation bonus
- Fully Paid Training
- Health Insurance
- Low cost of living
- And Many other perks and extras