Telesales Support Specialist

Company Description

Coface is one of the leaders in trade credit insurance and additional specialized financial services, helping around 100,000 customers build successful, growing and dynamic businesses all around the world. Currently, we are looking for a new colleague in our local office in Sofia, Bulgaria on the position: Sales Support Specialist!

OUR MOTO: MAKING TRADE HAPPEN!

JOIN THE COMMUNITY OF COFACE AND REPRESENT EVERYTHING THAT WE STAND FOR!

Job Description

The Telesales Support Specialist is responsible for several commercial activities, such as:

• contacting potential customers via phone according to the company's internal policies in order to schedule live and online meetings for the Field Sales Team;
• informing them about the company's products & services;
• conducting a professional discussion with a decision-maker in the potential client company;
• entering and updating customer information in our database;
• keeping records of calls and pinpointing useful information;
• assisting the Field Sales Team regarding administrative tasks;
• meeting company expectations for excellent customer service by learning details about our products;
• addressing any questions or issues customers may have.

Qualifications

If you have:

• excellent communication and customer service skills;
• experience in telesales or any other call center support activity;
• positive attitude towards achieving monthly KPIs (calls execution and meetings arrangement);
• at least high school degree of education;
• excellent computer skills and knowledge of MS Office software products, CRM and Google product systems;
• good command of English;
• and last but not least – willingness to learn new things and develop in the field of sales, finances, insurance or data analyzing…

…then we are looking for you to join our team on the position: Telesales Support Specialist!

Additional Information

We offer you:

• stable job in an international company, one of the leaders in its field;
• attractive fixed salary plus additional bonus scheme;
• working from home option (hybrid office attendance)
• additional social benefits, such as teambuildings, food vouchers, additional health insurance with above average coverage, snacks in the office and others;
• central location - new and modern office only 1 min away from a Metro station and other public transport;
• great working environment comprised of helpful and positive colleagues and professional and correct attitude from the Management.

Does that sound interesting to you?

Then do not hesitate and send us your CV and we will contact you if your description matches the vision for our next future Superstar!

WHY JOIN COFACE?

 FOUR STRENGHTS THAT MAKE US SO UNIQUE…

WE:

1. HELP BUSINESSES GROW;
2. CONNECT THE BUSINESSES AROUND THE WORLD;
3. HAVE A PROFOUNDLY HUMAN AND INCLUSIVE COMMUNITY;
4. REINVENT OURSELVES AND ARE BUILDING THE FUTURE TOGETHER.