AR and Billing Analyst (Hybrid)

Company Description

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. 

Job Description

The Finance Operations Analyst will be a key member of the team, supporting the finance operations. She/He will be responsible for daily application of received incoming and credit card payments, downloading and booking of bank statements and preparing monthly Bank reconciliations.

PRINCIPLE ACCOUNTABILITIES

• Creation and amendment of customer accounts to ensure customer contact details are correct and up to date
• Creation and amendment of vendor accounts and maintenance of vendor master data • Maintain the correct Tax status of customers and update Tax exempt certificates in Avalara
• Bank details verification
• Amendment of Sales Orders in case of specific requirements (for certain countries)
• Raise (manual) Sales invoices/Credit Notes within NetSuite daily and ensure they are sent out to the customer
• Re-send sales invoices on the request of the business/customers
• Apply credit notes to invoices
• Execute customer refund requests in Stripe, check the backup provided to ensure customer payment is refunded. As per request from the Line Manager.
• Book customer receipts received via Stripe and bank transfers. Allocation of Customer receipts
• Reconcile monthly the Trade Receivable accounts and other Balance Sheet reconciliations (like Unallocated Cash Undeposited funds and other as assigned by the Line manager).
• Support the process of monthly reconciliation of bank and cash accounts. As per request from the Line Manager.
• Manage internal e-mail boxes to ensure all tasks are completed within a timely manner within agreed SLAs
• Act as a backup and support the Accounts payable activities - Coordinate on queries in relation to Purchase orders with requesters. Process PO and non-PO invoices according to payment terms (In NetSuite). As per request from the Line Manager
• Liaise daily with various businesses/departments regarding sales/payables ledger queries
• Communicate to the relevant parties all disputes and invoice queries/customer enquiries and support the resolution
• Maintain a strong control framework in line with agreed controls and
• Work in accordance with the timelines outlined by Manager
• Any other activities assigned by the Manager and acting as a backup for Finance Operations processes

KEY INTERFACES

• Business Departments

• CFO Finance Team

• Customers, Tax, Legal

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

Experience 

• Experience within a Sales Ledger /Accounts receivable team
• Experience within a Payables Ledger /Accounts payable team
• ERP system experience
• Proven Finance/Accounting background or experience
• Awareness & respect of tax legislation

Desirable

• NetSuite ERP experience Page 3 of 3

Skills and Knowledge

• Strong attention to detail
• Good knowledge of excel
• Excellent communication skills, both verbal and written
• Ability to build relationships with other team members and departments
• Able to resolve queries in a timely manner
• The ability to work to targets, achieving objectives and meeting strict deadlines
• Excellent English communication skills, both verbal and written

Behaviours and Characteristics

• Enthusiastic, proactive and keen to work on own initiative as well as part of a team
• Results, deadline and quality driven.
• Use own initiative to identify problems and deliver solutions to meet deadlines
• Confidence and desire to take responsibility for deliverables
• Excellent attention to detail
• Strong time management skills and the ability to meet and/or exceed deadlines.
• Ability to manage conflict, complexity and challenging targets.

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Additional Information

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.